Category Archives: Week 11

Week 11: Facilitating Decisions

Making decisions is a perpetual task we constantly need to be engaged in in our daily lives. It is important that our process or methods of coming to those conclusions or decisions is coherent, well thought out and all encompassing.

The presenting group shared with us the PEST factors that influence our decision-making process: Politics, Economics, Social factors and Technological factors. All these elements affect the choices we ultimately come to- they are the constraints that limit or direct our possible course of action.

When you have to decide on something- are you calm and patient or are you impulsive and stressed out? This is what the exercise was about- the tangled rope signified a challenge and all the decisions and options that come with resolving it. The lesson was really the fact that our decisions either build us or destroy us. It is all up to you at the end of the day.

A motto I have in my life that helps me when it comes to making decisions that I learnt from Oprah Winfrey: You either make the right decision or you make your decision right. What this means is that you have the power to direct your own path: either you make the right decision the first time, or you have the option of living with the bad decision and making it right by doing damage control, either way- you still have the power and have the potential to be your best.

Expressing gratitude

Today’s presentation was awesome!

I say this not only because I believe in the spirit of gratitude, but because of how they conducted the whole presentation, as one class mate mentioned, it was really saving the best for last.

Everything was well thought and delivered greatly.

To me giving gratitude has opened doors that I never thought would ever open. By just having joy and saying thank you and feel grateful on a daily basis, things start to happen in one’s life.

I myself am grateful for my team, when I first started I got welcomed with warm hands and there has never been a greater feeling like that. We are now family and have stuck together through this term, which was quite challenging and very short. I am grateful for the lessons learnt, and what I was able to do with them in my life.

Week 11 Facilitating Decisions

Factors That Affect Our Decision Making

To Knot Or Not To Knot!

This week opened up with an activity around a tangled rope and whether this would tie a knot or not. This was a test as to how all make decisions whether people are impulsive and quick to make quick decisions or if one waits and analyses what they have based on the facts available and resources that are available.

We learnt about the Pest factors which affect our decision making process,how political,economic,social and technological factors affect the outcome of the final decision.

Whats important is that we will always need to make decisions, however we can take the time to make the best possible decision based on the pest factors which need to be considered.

Week 11: Facilitating Decision

Last week’s group presentation was very exceptional and enjoyable. They present about facilitating decisions and since attending the presentation I am now conscious of the decision that I will take as long as it positively or negatively impacts other people. I was impressed to see how we had different views as a group and some of us changed their minds because some people convinced us to change our minds based on the experience they have on the game. The most important thing is that decisions can either build us or it can destroy us if we are not careful with the decisions we are taking. In life, we make decisions based on Political factors, Social factors, Technological factors, and Economical factors. A practical example of taking bad decision is when that was taken by the government to appoint Mr. Jabu Mabuza on the chairperson of the Eskom board and at the same time acted as Chief Excretive Officer was a bad decision and unfortunately affect the citizen in a negative way.

Facilitating Decisions

My time has come, for our awesome group to present. And what a topic. Decisions really played a big role in planning our whole presentation and what a journey in such a short time. Decision making seems to be such a simple thing to do, but leave it to a team of 14, WOW! The dynamics were a bit challenging, but it was amazing how everyone was pulling together and made it work. There was a lot of respect for one another and honesty was also very key. The feedback from the other classmates was very good and uplifting, it gave us such confidence in ourselves. But decision making is much more than the spur of the moment. Like when Ross was saying the decisions you made in your life, the really good ones and the really bad ones has lead you to where you are today. One thing that I could take from our presentation is the decisions you make from your gut, heart and head.

The decision iceberg was a very clear way on how we make decisions based on our assumptions and that data can help you make better decisions. Thinking in bets was one thing that also stood out. There are two ways that I understood that can help you make decisions. One is by player poker, this is more for luck and is strategy based. The other is like playing chess. You see which moves in the future will make you win at the end. I am not a very good chess player, so maybe I’ll give poker a try.

The rope activity was also very interesting, it showed how you can be influenced by others in making decisions. Something that I can learn from.

What a journey in this last semester. I never thought that I was actually learning here, but I learned more through others which set me up to be more engaged. Decisions are and will be forever inevitable. So this is me signing out… XoXo…

Facilitating Decisions

Last week’s group presentation was very unique and somehow fun to be part of. The presentation was about facilitating decisions and I must comment the group for doing such a tremendous job with their check-in as it brought back the livelihood of facilitation and the essence of what facilitation is all about. The chech-in made us to make a decision whether the rope would make a knot or not. I liked how we had different views as a group and some of us changed their minds because some people convinced us to change our mind based on the experience they have on the game. It dawned me how often we as people don’t stand our ground when we make some decisions. We change with the direction of the wind. If it blows South we face South and if it blows up North we go North. Sad reality…

The truth of the matter is that such thing can have a huge impact in our lives. It can build us or break us. What ever decision we make now really has an effect on how our life turns out or determines our future. There are different dynamic contributing to our decision making through our daily lives and the left mind and right mind factor plays a major role in that. The group touch based on various elements and we had discuss how do we make decisions based on Political factor, Economical factor, Career wise, Social factor and Technological factors and we concluded that some these factors you don’t have control over them, such as political and economical factors. You can decide on something based on these two factors and the political elite or politicians will decide otherwise bases on their interest.

For me what really stood out is that whenever you want to make a decision you must have all facts and determine how your decision will affect you once you have made it. Life is complex but we must alway try to make good decision now because it may not have a direct impact to us but it may affect the next person close to us.

Facilitating Decisions

“What makes a decision great is not that it has a great outcome.”
Annie Duke

This week’s workshop was effective – for me. I enjoyed the check-in because it truly helped me ‘check in’. I lost a colleague who was being buried on Saturday and my mind was not in the moment – arriving at class was a struggle this week. But that dissipated for briefly because the exercise involved motion and I appreciated the inability to multi-task because it meant I would be fully present.

The activities were well-researched and planned out. The knot-or-not game revealed an interesting element of problem solving, I realized that there can be mental blocks as you try to solve a problem. In that moment I remained in my seat but during the feedback session someone highlighted that a change in perspective was necessary and led to them changing their initial stance. This is something we often speak of – changing perspective – but rarely practice. And so many of our preconceived beliefs, especially about people, may actually change if we change our view point.

Roslyn proceeded to speak about collective trauma – this triggered an unexpected reaction in me – my mind wondered back to the funeral and I was surprised by how deeply I felt the loss of a colleague who was barely an acquaintance but around whom I had spent many hours. For a moment I regretted coming to class, thinking it would have been better to have attended the funeral but that was a lesson in and of itself. A nugget which was shared toward the end of class was the concept of Resulting, from the book Think in Bets by Annie Duke. Dukes explains that our judgement of the quality of our decisions should not be based in the outcome of those decisions. She elaborates that we sometimes make good decisions which have a bad outcome. This was one such decision for me – attending the lecture was a good decision – in spite of my mini-(private)-meltdown.

Thank you Team FD and Roslyn.

Building Relationships

Today I was reminded of the importance of friendships and why we have friends to begin with. I learned that most people are not open to making new friends but they would rather increase their pool of acquaintances and this being due to quite a few reasons:

  • Some people might have been hurt by those they called friends and have since found it difficult to forget afyer forgiving.
  • Betrayal
  • Broken Trust
  • Growing apart

These are four of a few reasons why other people might have more aquaintaces than friends. It is vital that we clearly differentiate the difference between friendships and acquaintances as we tend to mistaken the one with the other.

As a a result of being reminded by other students in class on why they value their long time friends, this made me realise how quick we as people allow our busy lives to drift away that love by not prioritising our friendships which might result in both parties if not more drifting away from each other or the friendship circle.

As I have earlier mentioned that I was reminded of the improtance of relationships. I vow to constantly reflect on the friendships that I have and commit to appreciating each relationship especially because I have a small circle of friends. I will constaly remind myself of the security that I have from my friends on days my mind might try and play amnesia on me and keep my word in all that I do so I can be credible to those that are in my life. I need to give into every relationship as much as I take out.

A true eye opener this was for me.


Building Relationships

This was very interesting topic which I feel was misused by the team presented on Saturday. We had enormous facilitations classes so much learned from the previous colleagues the group had good points to build on and make it.
It was very disappointing to see the standard of work done the ratings were not more that 50% around the room.
The members were distracted by the PowerPoint presentation which obstructed the flow of the overall presentation. Some of the activities were not clearly defined which led to confusion to the audience, presenters were not captivating towards the end we so disengaged because there no signage among the team of facilitators.
We also learn in the class that building is not about making it happen it involves so many facts for example read instructions, get full pictures of what should be done identify the correct tools understand the tasks of each part of the project assign roles to the team communicate those roles and find alignment with the teams involved then work on the timelines for each team so that the work can be delivered within expected time.

Surfacing Beliefs and Assumptions

I was very much hyped up about attending this class! it is in September and a week just before the heritage day holiday! i was very much interested because i had a topic to present at work which had to do with heritage and cultural differences, i knew this class was my ticket to excelling that presentation. the class indeed never disappointed, Ross is the best facilitator, mentor and coach i have ever come across, Telfer is a very resourceful and supportive structure, that is a fact i learned from the short conversation i had with both of them on different levels and topics

today i learned and took in cognisance that the fundamental assumptions about human nature have played a major role in determining the philosophy of life for many people. In fact, the manner in which various societies are organized politically, socially as well as economically has a great dependence on basic assumptions on human nature. There are diverse theories on how societies are organized based on assumptions towards human nature. Actually, all these theories are composed of assumptions on the preferences of human beings. There are various complex problems facing the modern world and whose solutions solely reside in the assumptions that are made by policy makers concerning human nature. The assumptions on human nature have elicited diverse reactions and views from different people. As such, people have had varied preferences on the best and acceptable form of governance for their societies. The world leaders apply different forms of governance depending on the assumptions they hold towards human nature.

i felt that the facilitating syndicate fell short or rather was not well prepared with their theme, but as usual Ross ensured we are well versed with the subject after their session ended.

Expressing gratitude – 6 October 2018

People always remember how you made them feel.

I felt this team had an easy topic and they researched the topic well. They reminded us of how important it is to be grateful for what you have instead of pondering over what you do not have.

Most of the examples they made were around non-tangible possessions such as life, peace, love, etc. Although the team focused on these values, I looked around me and appreciated tangible things that make me socialize with people in my circle, money, etc. All these also make a difference although they are not what grounds us and make us human, kind and humble people.

Karen assisted us to understand detaching from the discussion. Acknowledging voices and speaking to voices and not individuals. She shared the sentiments that a good facilitator does not drive or attach themselves to the outcome but enables a safe space for the discussions.

I am grateful for what I have learnt in this course and for the helpful fellow students I met in this course.

Expressing Gratitude

This session was my “WOW” session. It is after it that I came to realise how carefully the topics and their sequence had been chosen. Did it have to be so painful??? It felt as though were children who have just lost their parents and they were now being sent to an orphanage! Something in me was taken away when we were told that this was the last session. Had we grown too accustomed to getting to this sanctuary, I asked? Truth is, everything that was meant to be covered in this course had been done and it was time to call it a day.

As usual we arrived in class and there were posters and other material that the group wanted to share with us as part of supporting their topic…”Expressing Gratitude”. Various things were put forward as reasons for us to be grateful. However, what struck a cord with me was the focus on what one would otherwise refer to as the smaller things in life. The team that was presenting did a great job in analysing what it means to be grateful and why we should do it. They also seemed to have done extensive research on the subject as they offered a lot of references and reading materials. They also made good use of various facilitation tools to get the message across, and I really felt they managed to get through to us as their audience.

At the end of the session; I felt I was somehow “forced” to get out of my shell, but forced in a good way. I was made to think about the different everyday things that one gets to be exposed to and receive, but are never truly grateful for. A sense of self-awareness was created; and I realised how much I should be grateful for.

The lesson of gratitude that I was given today was like no other. It is not until you hear what other people have to deal with, sometimes on a daily basis, that you realise that you have been very fortunate in life. That realization alone left me feeling very grateful for all the bad and the wonderful things I have received in my life. The bad were only life’s lessons that were part of my life’s journey and served as great learning points. Today, was also for me a confirmation that there is indeed a super power out there!

At the end of the class; I sat wondering how much of this do our facilitators have to be going through with every group that they teach? If it is anywhere near what I experienced with this group; I can only feel very sorry for them! I can’t begin to imagine the amount of emotions they have to be dealing with all the time!

For me, this class was special in it’s own way. The learning was of a different kind. I have a lot to mull over and to take with me. I also noticed that the bigger class population was female and a few males; and the number of males who attended actually decreased over time.


Shared understanding is individual and collective ownership of a new perspective accepted by the group. Learn more in: Knowledge Building Online: The Promise and the Process.


This weeks topic is shared understating and I love how the group started  by giving us a simple exercise where the facilitator whispers something to the 1st person in the circle and that information has to be passed on the next person without repeating the phrase. As we did the exercise it quickly came to a halt before the halfway mark because the information was already lost in translation.

This exercise was a perfect example of how we transmitt and share  information based on our shared understanding

To understand  shared understanding we also did an exercise where we had to draw what we perceive as success .Success means different things trio different people. Success to me is reaching my personal, career and financial goals, family, lots of love and inner peace. Success to the next person is having lots  of money .

Biggest learning was learning about the `Johari window model of communication. Most people struggle with their hidden and unknown windows . What I concluded is that People resent change, self disclosure is important in communication and we need to learn Brene Brown model called CHIVE which stands for






We were encouraged by Fiona to watch Brene Brown TED TALK which is here below which basically teaches about human connections.My favourite quote was “what makes us vulnerable , make us beautiful”. The power of vulnerability is a key ingredient in shared understanding.

The journey has just begin

I am now more aware of myself and my reactions to situations. I now visit the balcony more often and learn from what I might have missed, while I was caught up in the dance. This insight made me more aware that I should practice posing first and listening before I react. I now have started asking a person to explain to me what I hear them say. It is funny, but what I thought I understood is being said is sometimes not what was said or intended for me to interpret by the way I had. I know ask for clearer meaning, even if I must ask to the person to explain. This makes my shoulder all the lighter, as I find I am not carrying the woman because of miscommunication. It has helped a lot with my stress level. I can now safely place my stress level at 2.

Ntombi Dhlamini

Building a shared understanding

my group presented on the topic on the 22nd of September. we focused on the perception of public holidays.

as many as there are public holidays in this country of our so are contests about them. this days are made to commemorate key occurrences in our history and some feel as though they have lost their meaning. some of the days as it was raised in the group are discriminatory towards people’s beliefs and unfairness arises.


the question that arose was that with regards to celebrating these holidays is there a prescribed way of celebrating them and if so who prescribes it?


as I reflect I realize that unlike mathematics how we celebrate or honour the different things in our lives varies and depends on how significant we deem them to be. there is no formula it is just about how you do it and does it satisfy you by doing things in that way.


we might not agree on how to best or suitable honour occasions such as Youth day however we all share the common belief that they are important and should be honored. the shared understand is that the how part is solely up to the individual.!!

Week 11 – Gratitude

This topic was rather fitting for the last session and even though I missed a portion of the facilitation, the group really did a great job.

It was also heartfelt when they gave the facilitators, Karen and Telfa flowers. Putting the lesson to practice was actually inspiring. I left there thinking how am I going to express my gratitude towards  my family who is my support structure. Went home feeling extremely grateful.


Life changing experience…

Among the many reasons that encouraged me to come to class every Saturday morning was the group  facilitations…almost all of them were life changing for me…

My favourite being “Seeing with new eyes”.I learned so much and I will certainly have new eyes when I see homeless people, the invisible people.  Walking in someone else’s shoes has a whole new meaning!

Learning about bias showed me how easily we can be unconsciously biased.

One important lesson learned was; while we all remember when someone has discriminated against us for some reason or the other, we should be just as aware when we are being discriminatory against another, both are hurtful.

As always, I thoroughly enjoyed the interaction during class…

Learning from Life

my timeline

we did an exercise this week which to one person might have been a simple drawing but it stuck with me and is still haunting me today.

in the exercise we had to draw a timeline for our lives and indicate high’s and lows. even the person that I was paired with realized that mine ha more lows than high. I realized in this that honesty with the self is of more significant than anything. I am not sure if this was a conscious decision or not but I have large chunks of my childhood which are a blur to me. those that I do recall none of them are happy memories.


The most important lesson I got from that class was from the Johari window, in that in as much as we like to preach certain things to people we first need to practice it. the 1st step is to first be honest with yourself about who and what you are and what you can do, from then you can better understand your life and be able to help others do as well. we tend to portray certain characters to other people and at the end our own life ends up being difficult, as we then feel pressure to live lives which we are not comfortable with just to keep  up appearances.

Week 11- Blog 11:”Building a Shared Understanding”

Week 11- Blog 11:”Building a Shared Understanding”

Finally our day of facilitation has arrived, today 29th of September 2018 is a big day for our team.

We met at 07 o’clock in the morning for preparations and we wanted to kick start immediately at 08:00 , unfortunately the classroom was not opened on time.We were panicking outside the classroom waiting for Security personnel to open the classroom nothing happened. Around 08:10 The lecturer  Mr Telfer came and told us that they still looking for the key but we can go and look for any available classroom where we can start rearranging some chairs and get ready to do our facilitation session. Indeed we found a classroom and arranged all chairs, there comes Mr Telfer again” Guys we manage to open the classroom go and start preparing.We all started arranging and preparing the classroom setup, ask some assistance from our colleagues, and were set up and we were a bit nervous while setting up the classroom.

Yeah now it is time to facilitate the audience on what we have been preparing for so long ” Building a shared understanding”. Wow !! all went so well we were so happy confidence was building up as we were facilitating all just come together in a sync. After the facilitation we got positive comment and feedback from the audience a very good and encouraging comment. Comment from Madam Fiona and mr Telfer were also positive.

I personal enjoy the facilitation as my part was to facilitate on the 5 steps of building shared understanding namely:

Step 1: Establish leadership.

Step 2: Establish relationships with each of the Members.

Step 3: Build relationships between your employees.

Step 4: Foster teamwork.

Step 5: Set ground rules for the team.

Indeed it was a great day, i was released and happy that i finally facilitate without any problem.

All techniques thought were applied. This was my best Saturday class and i enjoyed !!

Thank you

It’s been great

I am still not sure if I can claim to be a blogger after only 9 blogs on this platform, whether I in fact did adopt to blogging or if it is something I had to do as a course requirement, time will tell.

What I know is, whenever I took time to commit to this requirement, I felt a sense of relief. It became therapeutic to write my thoughts away, confining them to course material might have been a bit restrictive because there was so much I wished I could let out, but the little I could write about was mind refreshing.

I cannot say I have made great friendships in the past +/- 4 months of this course but I can definitely say I have increased my circle of friends and acquaintances. Looking back to my first session, I would not have thought I would finish the last session with such progress.

I have developed mentally and emotionally through this course. I thought I was strong and could manage my life well now I know I have the tools and skills to improve.

I am glad I chose to do this course now as I feel better prepared for the road ahead at WitsPlus. I cannot wait to put into action all the facilitation techniques learned. With or without the distinction, it is entirely up to me to put the effort in implementing all the I have been taught.


The icebreaker with the stress balls was so interesting, I enjoyed it. What a way for each of us in a group to introduce ourselves while randomly throwing the balls at different team members. The fact that there were more than two balls thrown around and people calling out their names at the same time, forced us to really check in and be present since it required attention.

In our divided teams, we were given an activity where we were given a box with different materials inside and a model to dress up. Each team was given 25 minutes to finish the task. We chose plastic since it was a flexible and had slim chances of falling off. We made a dress, a doek, and accessories. I really enjoyed that creative part, so did everyone in the group. The interesting thing is that part of the instruction was that in completing the task, we were not allowed to be vocal when communicating, we had to use sign language. It was tricky at first, but we were given pen and paper to write on.  As the activity progressed, we found better ways of communicating and still delivered a beautiful outfit for our model. Later someone thought out of the box and wrote on the piece of paper “Guys, the instruction never said we can’t go outside and talk, it only says, we are not allowed to talk in class”. Talk about freeing one’s mind, that was awesome. We went outside and finished talking and arranged who will be walking on the ramp with our model and we really were convinced we were going to take the first prize since our dress looked much more beautiful compared to the rest of the other groups.

As one of the facilitators was busy engaging the audience with feedback, their 45 minutes allocated to the facilitation was up and Ros stopped them from continuing. It was so sad though because I would have loved to hear the whole feedback from Group 10 and how they were going to conclude the lesson for the day and what I was going to take out of that whole workshop. I just wish they had practiced bearing in mind that time was limited and taken from previous groups that activity time should be less to allow room for participation and feedback from the audience and the group itself and that it was ok to do the facilitation in less than 45 minutes. Even now as I am typing, I am still wondering how the end of their piece was going to sound or look like.

The one thing that stood out is that there are different styles of communicating and that as a team we need to identify one that corresponds with the formation of the team. The more we spent time doing the activity, the more our team communication improved.

Well, we finished class early and we are going to polish our essays for final submissions. What a lot I got to do still, phew!!

While we just learned how to facilitate team decisions, we need to acknowledge others in our experiential learning journey.

Till next workshop, Ciao!




Last But Not Least… The End

I normally start with the group facilitation comments, however since this is the last blog I thought I should do things differently.  First, the lecture was very insightful, referring to the iceberg model on how to talk and listen to each other. In our notebook, this is referred to as advocacy. I suppose when Ross teaches there is a certain semi-structure of the lecture but we go off on a tangent. Ross takes us where the ‘energy’ of the class drives her, she possesses the rare connection to focus on the education rather than the notes and the syllabus. I will miss this about her lectures. Most of all I will miss the vulnerability and how people exposed themselves in this sessions.

There is no need to decipher the session.
There is no need to connect the dots of all the sessions
There is no need to try and capture the experiences shared in that lecture hall.
It was magical
It was special
It was divine
It was what it was meant to be
It was what it needed to be
We learned a lot of untraditional lessons.
Self-mastery has been mastered.

Will there be Facilitation 2?


my challenge is that i am impatient, not being able to be tolerant when it comes to issues that i disagree with. confrontations i avoid which sometimes make things worse because important issues are not being dealt with because of the fear of confrontations

my accomplishments is that i work well under pressure and i am able to hold my life together better than what i would have expected myself to be

my frustrations are that people do not listen at work and i ens up having to put out the fires.

i love being alone, travelling and just the tranquility of being surrounded by nothing, the sound of water flowing the sound of crickets at night i love that

whats holding me back is fear


I quite enjoyed group ten’s activities, especially the one where participants had to execute their task without talking. Seeing the three people that I know very well can’t keep their mouth shut to save themselves was a cracker! I could stop laughing 😂. Good job team!

Another thing that was interesting was the task on how would on run a meetings differently at work? Taking facilitation into account, what tools would one recommend? Personally I felt strongly about doing a “delta and delta plus” at he end of each meeting. It would allow people to reflect on the outcome and do better next time as well as make sure we don’t divert from the agenda. This happens a lot in the workplace!

Meaningful Conversation PRT 2 – Listening Session

So today we were listening to a story, then one person narrates it word for word, the other says from what they felt, and the last person says as to what the story was meant to say. Yah neh, there were revelations right there. First, we could not ask question or get clarity, which from my line of work, was like an itch that wasn’t being scratched and men was I tempted. Anyway, I digress. I learned to listen from different perspective and got to hear different versions of one story told in three different ways. This made me become aware of how people interpret information or a story when they hear it, whether it be news, politics, entertainment or gossip but it created an awareness of how people interpret information that is delivered to them. So basically, that was my aha moment though as we did other stories I began losing attention and focus as I had gotten the gist, according to me, of what we were meant to learn on that day.

Meaningful Conversation PRT 3 – Team Cohesion Process

This was a reflection on how our team came together from the moment we assembled and tried to understand what was expected of to the time of execution. It brought back memories of brainstorming ideas and executing it to see how it would unfold then go back to changing the concepts and ideas and brainstorm again. The highlight were the disagreements because instead of fighting we somehow found laughter when we hit a snag and we had to go back to the drawing board and restart again and eventually everything fell into place. To work with like-minded people who were willing to listen, hear and agree and debate I a manner that was demeaning or belittling in any way whatsoever inspired me. Top of the cherry to all of this is how were still communicating weeks after our presentation and were still assisting and advising each other. There’s a bond that was formed and it continues to be nurtured weeks after and that for me says we learned quite a lot from the course and used it not only for the course but even in our personal spaces and that has been obvious in our interaction outside class.


Well done to Team 10. What a nice presentation. Well Done!!!

Team 10 had two exercises that we did. W e were grouped in small groups and that’s the technic that they used and the first exercise was the ice breaker, where we had few stress ball that we had to throw to each other and while throwing you will say your name. The purpose of that game was to learn each others names.

The second exercise each team had to dress the model. the catch was to create the models attire and the materials that we had to chose from was plastic, new paper. we used plastic and this exercise was to see how well we would communicate to finish the task in time. well done again to team 10. unfortunately they didn’t use their time correctly they went over the 45:00 minutes they were supposed to use. We could not see the rest of there planning.

the main lesson learned is don’t take time for granted. Ross even said if you have a meeting that is scheduled for a certain time and you see that you will need more time ask permission from the audience and you wont get the resistance.


Running meetings effectively

It is very key to know or recall as many tools as possible, as it helps when you encounter problems or resistance.  Facilitating a meeting i could be very strenuous sometimes, especially if conflicts arise. As a facilitator you need to know which tool to use whenever faced with a challenge.

Conflicts will always arise in the meetings and that could delay the meeting or divert it from it’s agenda. It’s very important that you as facilitator you bring order in the house and ensure that the tool you choose will make the meeting run effectively. Imagine you are facilitating a meeting where the are two camps opposing each other.

You need to remain neutral but ensuring that the business of the day is carried out efficiently. In meetings everyone you should be given equal opportunity to raise their points without prejudice, hence we cannot stick to the same style if it’s not bearing fruits. I prefer the Johari Window tool.


Actions does speak louder than words!_Week 11

Well done Team 10!

We really appreciate all the planning and effort that was put in your presentation

Thank you, I had a lot on fun! What a great exercise to work without talking. I wish this was so in the workplace. So much more work will get done!

I like what Ros said about going over time. That is so true when you go over time in a meeting or time that people have not committed to they become anxious.

My ooops is quite an eye opener and I feel ashamed that I was not conscious of my actions and behavior.

Our little exercise on how to manage meetings so that they are more effective with encompassing our knowledge gain from class.
Was not that effective to be honest, it is what we already know. I was hoping for a fresh innovative idea.

Group 10 – Module 11 Facilitating Team Decisions (Go Team Yellow!)

Upon arriving at class, I started to inwardly cringe when I noticed colour coded goodies on a table and then received a directive from the Group 10 hosts, to sit at the table which matched the colour of my cup cake.


As Group 10 provided the guidelines of the team activity, I started opening myself up to be present and to positively contribute to this team requirement.

Team Yellow was not allowed to verbally communicate. This situation (like a silent movie) presented an opportunity for us to be even more creative in how to draw the attention of others, when a fellow member had a light bulb moment on what and how to design the masterpiece for our model. Hands were flying, gestures were made, we mumbled, hummed, sang tunes in our head (oh that was me), and wrote little notes and designs on paper. An overall theme from Team Yellow was to have fun in executing the requirements of this task.

We had a fantastic model, Gavin, who was such a great sport. Gavin allowed us to lift, move, and manoeuvre him in all angles, so that we could create boobs for him, as well as to place his feet, and arms in the custom designed creation which was especially designed for him. Gavin even prompted or gestured to us to add further bling and accessories on his person, in order to complement his phenomenal customised designer outfit by the fabulous TEAM YELLOW!

Our raucous team finally made their voices heard, when our stunning model, had the opportunity to strut his stuff on the catwalk. No more mute button for TEAM YELLOW – we screamed, bellowed, cajoled and just made a lot of noise in support of our model – what fun!

I am not sure if there was more for our team to explore in addition to working creatively in silence, and then making as much noise as possible. If the objective was for fun to be had –then we can certainly tick that box.

Thanks Group 10, sorry for time running out on all of us. I was curious to learn more about your plan.

The four stages of competence

With every learning process there has to be an awareness. You need to be aware that you do not know something in order to see the need to address it with learning.

The for me was the take-home for the week, as Roslyn unpacks from her wealthy suitcase of data and experience. I  learnt as she went through the four stages of competence and the example given of own driving skills was able to put things into great perspective. This learning model introduces us to four stages of learning a new skill, with the initial stage claiming that people are initially unaware of how little they know meaning they are unconscious of their incompetence.

The stages are unconscious incompetence, conscious incompetence, conscious competence and unconscious competence.

John Pateros explains it nicely using dialogue as follows:

1. Unconscious Incompetence
“I don’t know that I don’t know how to do this.” This is the stage of blissful ignorance before learning begins.
2. Conscious Incompetence
“I know that I don’t know how to do this, yet.” This is the most difficult stage, where learning begins, and where the most judgments against self are formed. This is also the stage that most people give up.
3. Conscious Competence
“I know that I know how to do this.” This stage of learning is much easier than the second stage, but it is still a bit uncomfortable and self-conscious.
4. Unconscious Competence
“What, you say I did something well?” The final stage of learning a skill is when it has become a natural part of us; we don’t have to think about it.

This model is highly useful to understand the emotions one goes through during the learning process in order to assist one to stay motivated at all times.

The end of the begining

This part focuses mainly on the person i have become since joining the facilitation course. I have been poor at communication all my life, at school, at work and in my every day dealings. I have since been able to improve the communicate better because i realise that i am a better person when i communicate, i affect people surrounding me positively when i communicate, i contribute meaningfully when i communicate, more of my experiences will reflect in the next and last blog however i want to emphasize the power of this course in my life.  I am a changed man.