Week 9 Building shared understanding

We read a case study about an organization that is going through changes which created uncertainties and misunderstandings amongst employees. 

We did the Johari window is basically giving and receiving information about ourselves and others. We become aware of self, with a group or other groups – It’s a tool for improving self awareness, mutual understanding between individuals in a group and to assess a group relationship with other groups

We also explored the scarf model which either breeds negative reactions(Resistance, defensiveness and withdrawals) or positive responses (Trust, collaboration and willingness)

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